Terms And Conditions

Questions about your Knoc Knoc app setup

Can I request for multiple-cat supporters access my Knoc Knoc account?
A: Every Knoc Knoc account is created with a unique email address

To protect customer privacy and the confidentiality of the profile and visit details, only the account cat supporter will be able to access his/her Knoc Knoc app.

If you will like to manage multiple cat supporter accounts, please contact us at cscat@knocknoc.biz for more information.

How do I edit my account details?
A: If you like to amend your account details in the Knoc Knoc app, please contact us at cscat@knocknoc.biz for assistance.

Terms and Policies

BY ACCESSING THE PLATFORM, USING THE SERVICES AND/OR REGISTERING FOR AN ACCOUNT WITH US, YOU GIVE YOUR ACCEPTANCE OF AND CONSENT TO THESE TERMS OF USE, WHICH SHALL INCLUDE THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR LINKED HERETO AND/OR IMPOSED BY US FROM TIME TO TIME. YOUR ACCEPTANCE OF THESE TERMS OF USE SHALL CONSTITUTE LEGALLY BINDING AGREEMENT BETWEEN KNOC KNOC AND YOU AS THE USER. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, IN WHOLE OR IN PART, PLEASE DISCONTINUE ACCESSING AND USING THE PLATFORM, ACCOUNT AND/OR SERVICES IMMEDIATELY.

1. The Services we provide or make available include a the Platform, b the features provided or introduced from time to time on the Platform and software made available through the Platform, all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, tools, application services including, without limitation, any mobile application services or other materials made available on or through the Platform or its related services Content. Any new features added to or augmenting the Services are also subjected to these Terms of Use. These Terms of Use shall bind all users who use the Platform and/or any Services provided by us such as our customers and/ or consumers “Users”, “User”, “you” or “your”.

2. Please do not use or access the Platform and/or our Services if you are under the age of eighteen 18 or the legal age for giving consent hereunder pursuant to the applicable laws in your jurisdiction “Legal Age”. If you are below the Legal Age, you must get permission from a parent or legal guardian to open an Account and that parent or legal guardian must agree to these Terms of Use on your behalf.

3. If you are accessing the Platform and/or using our Services on behalf of a corporate body, you must ensure that you are duly authorized by the corporate body and have the full right and authority to access the Platform, open an Account and/or use our Services on behalf of the corporate body in accordance with these Terms of Use.

4. We reserve the right to change, modify, suspend or discontinue all or any part of the Platform and/or the Services at any time or upon notice as required by local laws. We may release new features in a beta or trial version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. We may also impose limits on certain features or restrict your access to parts of, or the entire, Platform and/or Services in our sole discretion and without notice and any liability to you. WE MAY ALSO UPDATE THESE TERMS OF USE TO INCLUDE TERMS RELATING TO THE NEW FEATURES. YOUR CONTINUED USE OF THE NEW FEATURES SHALL CONSTITUTE YOUR ACKNOWLEDGEMENT, ACCEPTANCE AND AGREEMENT OF THESE TERMS.

5. We may at any time or from time to time sub-contract and/or appoint our subsidiaries, affiliates, related entities and/or any third party service providers to operate the Platform and/or provide the Services and/or part thereof on our behalf at our absolute discretion. We shall have the rights to delegate, transfer, assign or novate, in whole or in part, our rights, benefits or obligations to our subsidiaries, affiliates, related entities or appointed third party service providers without your consent and/or without notice to you.

6. WE MAY AMEND, MODIFY OR UPDATE THESE TERMS OF USE FROM TIME TO TIME. ANY CHANGE WE MADE TO THESE TERMS OF USE WILL BE PUBLISHED ON THE PLATFORM AND, WHERE APPROPRIATE, NOTIFIED TO YOU BY EMAIL OR VIA THE COMMUNICATION CHANNEL MADE AVAILABLE ON THE PLATFORM, WHEREUPON YOUR CONTINUED ACCESS TO THE PLATFORM, ACCOUNT THEREAFTER AND/OR USE OF ANY OF THE SERVICES SHALL CONSTITUTE YOUR ACKNOWLEDGMENT, ACCEPTANCE AND AGREEMENT OF THE CHANGE WE MADE TO THESE TERMS OF USE. PLEASE CHECK BACK FREQUENTLY TO SEE ANY UPDATES OR CHANGES TO THESE TERMS OF USE.

Privacy Policy

1. This is the privacy policy “Privacy Policy” of LIUXIAOMAO Pte Ltd and its subsidiaries, affiliates, brands, related and/or associated companies/brands and jointly controlled entities including all of their shareholders, directors, employees, suppliers, contractors and/ or permitted persons collectively referred to as Knoc Knoc`s, “we”, “us” or “our”. Knoc Knoc`s is committed to respecting and protecting your privacy online. This Privacy Policy explains our practices regarding the collection, use, disclosure, storage, transfer and/or processing of your personal data.
This Privacy Policy is incorporated as part of the Knoc Knoc`s Terms of Use. Your access to the Platform and/or use of the Service is subject to the Terms of Use and this Privacy Policy. Unless specifically defined in this Privacy Policy, the defined terms shall have the same meaning as defined in the Terms of Use.
To process, administer and/or manage your relationship with us, we will necessarily need to collect, use, disclose, store, transfer and/or process your personal data. This Privacy Policy applies to personal data about you and/or individuals provided by you, possessed by us or that we obtain about you, whether now or in the future. We will only process your personal data in accordance with the prevailing personal data protection and privacy laws of the countries we operate in and this Privacy Policy.
If you are a company, an entity or an organization, references to the term “you” and “your” shall also include your employees, representatives and agents.
By accessing, browsing, downloading and/or using our Platform and/or Service, or by dealing with us, you acknowledge that you have read and understood this Privacy Policy and agree to us processing your personal data in accordance with the manner set out in this Privacy Policy, as may be amended from time to time.
We may revise or update this Privacy Policy at any time by posting a revised/an updated version on the Platform. Unless stated otherwise, any revision or update takes effect immediately. Your continued access and/or use of our Platform and/or Service or dealing with us after a revision or update to this Privacy Policy constitutes your acknowledgment and binding acceptance of the revised or updated Privacy Policy.

2. The term “personal data” means any information, whether recorded in a material form or not, and with other information, from which a person is identified or identifiable.

We may collect the following personal data from you: a. Identity data, such as your name, nationality, gender, date of birth, biometric data, image;
b. Contact data, such as billing address, delivery address, email address, and phone numbers;
c. Account data, such as bank and credit/debit card details, e-wallets, payment details, financial information and employment information;
d. Transaction data, such as payment manners, details about payments to and from you, and other details of goods, products and/or services you have purchased from or through us;
e. Technical data, such as internet protocol IP. address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, mobile carrier, URLs, and other technologyies. on the devices you use to access the Platform and/or Services;
f. Profile data, such as your username and password, orders related to your user account, your interests, preferences, feedback and survey responses;
g. Usage data, such as information on how you use the Platform and/or Services, products and/or services;
h. Location data, such as when you check in at a sales outlet, or where you access the Platform and/or Services;
i. Marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and your chat, email or call history on the Platform and/or Services.